Virtual Customer Meeting
In this program, you will get the key aspects to master a Virtual Customer Meeting, including what you can do before, during and after the meeting, and how to access the benefits compared to face-to-face meetings.
Virtual Customer Meeting is a part of the Personal Selling Program – PSP™ Online program.
The PSP™ online program includes the followings:
- Customer Development Strategy
- The Hunter Program
- Virtual Customer Meetings
- Transformative Sales Meeting
- Beyond Selling
Master your virtual meetings
Because of the ongoing Corona crisis, virtual meetings and the mindset regarding them, is now more crucial than ever. Having salespeople who can conduct virtual meetings at the highest level, can greatly increase your effectiveness and give your company an advantage against your competitors. Successful virtual meetings requires different skills than face-to-face meetings, this program will therefore make you able to:
- Prepare, conduct & follow-up successful virtual meetings.
- Understand the benefits of virtual meetings.
- Conduct progressive sales meetings.
- Setup your device, camera, sound and more to achieve the highest possible outcome.
- Create healthy virtual meetings with engaged & inspired customers.
- Be attentive to what elements to be aware of in a virtual meeting & how to prevent them.
- Maximize value in your virtual meetings – both in creating interest & developing existing customers.
The structure of this program
The Virtual Customer Meeting program consists of 10 key critical aspects of effectively enhancing customer meetings.
This program contains 13 videos of 15-30 minutes, followed by exercises to help you understand how to use the given tools in practice afterwards. The following topics in relation to virtual customer meetings include:
- A necessity or opportunity?
- Get to know the technical before you start.
- Clarify the purpose of the meeting for you & the customer.
- Setting the frame for the meeting.
- The meta-structure of a good meeting.
- Effective virtual communication – both verbal & nonverbal.
- Manage meeting interaction & motivate engagement.
- Ending the meeting right.
- Effective meeting follow-up protocol.
- Keep getting better all the time.
Your trainers is a team of highly certified Transformational Facilitators and Professional Coaches with broad practical and theoretical experience in sales and leadership. You will be learning from people with great insight into organizational management and with over 25 years of experience.